Category: Alternative Dispute Resolution
Managing Underperforming Employees Part 4: De-Escalating the Toxic Exit Using Mutual Separation Agreements
Even with the best intentions, not every employment relationship is meant to last. Sometimes, an employee is simply a mismatch for your company’s culture, or the working relationship has fractured beyond the repair of a Performance Improvement Plan (PIP). When a situation reaches a standstill, forcing a messy performance management process or issuing a sudden…
Managing Underperforming Employees Part 3: Structuring a PIP That Works
When an employee continues to fall short after informal feedback, implementing a Performance Improvement Plan (PIP) is often the next step. At OTP Law, we often hear business owners view a PIP in one of two extremes: either as a magic shield against tribunal claims, or as a mere formality before handing out a termination…
The Role of AI in Mediation
Explore how AI is reshaping mediation in Singapore, from MAIA-powered case analysis to data-led reality checks—while keeping human empathy at the centre.
Protecting Your SME: Navigating Director and Shareholder Disputes in Singapore
In my practice at OTP Law Corporation, I regularly meet business founders who built their companies on complete trust. Early on, agreements are sealed with a handshake over coffee. Roles stay fluid. Everyone works toward a shared vision. Then revenues grow, investors enter, or cash flow tightens, and that initial alignment quietly dissolves. Disputes rarely…
Managing Underperforming Employees Part 2: Performance Failure or Misconduct – The Legal Distinction
When an employee isn’t delivering, frustration can build quickly. As a business owner or manager, it is natural to want a swift resolution when deadlines are repeatedly missed or targets fall short. But in the heat of the moment, it is easy to blur two very different workplace issues: poor performance and misconduct. At OTP…
Managing Underperforming Employees Part 1: Fire, Retrain, or Talk It Out – The Decision Tree
Behind every growing business in Singapore is a team of people. And where there are people, misalignments happen. Few things weigh heavier on a manager than an employee who simply isn’t performing. You want your business to succeed, but you also care about doing right by your team. When work falls short, it is easy…
Managing Underperforming Employees: A Guide for Singapore SMEs
When an employee falls short of expectations, business owners and managers face a delicate balancing act. Moving too quickly can trigger costly claims at the Tripartite Alliance for Dispute Management (TADM) or the Employment Claims Tribunals (ECT). Waiting too long damages team morale, client trust, and your bottom line. This 5-part guide from OTP Law…
Safeguarding Your Singapore Business: Navigating Complex Cross-Border Commercial Disputes
Singapore’s economy thrives on international trade and cross-border collaborations. For many SME owners, venturing into global markets offers immense opportunities for growth. However, this expansion also brings with it an elevated risk of complex commercial disputes. These disputes are becoming increasingly intricate, influenced by a confluence of factors including geopolitical shifts, evolving international sanctions, and…
Pros & Cons of Online Mediation (Part 2)
By PracticeForte advisory affiliate Christian von Baumbach in collaboration with Susan Tay, PracticeForte co-founder and OTP Law Corporation founding partner. Pros of Online Mediation If you are reading this article, then you are likely already a believer of mediation. Perhaps you have heard enough good things about mediation to want to understand more? Nonetheless, it…
Pros & Cons of Online Mediation (Part 1)
By PracticeForte advisory affiliate member Christian von Baumbach & Susan Tay, founding partner of OTP Law Corporation and co-founder of PracticeForte. This article was first published by PracticeForte. Cons of Online Mediation If you are reading this article, then you are likely already a believer of mediation? Perhaps have heard enough good things about mediation…
Therapeutic Justice in Family Cases: The Neutral Evaluator (Part 6)
By Susan Tay, Founding Partner of OTP Law Corporation & Co-Founder of PracticeForte Pte Ltd This is the 6th part of a series on therapeutic justice and how it may be applied in family cases in Singapore. You may read Part 1 here, Part 2 here, Part 3 here, Part 4 here and Part 5…
Therapeutic Justice in Family Cases: The Mediation Advocate (Part 5)
By Susan Tay, Founding Partner of OTP Law Corporation, Founder of PracticeForte Pte Ltd This is the 5th part of a series on therapeutic justice and how it may be applied in family cases in Singapore. You may read Part 1 here, Part 2 here, Part 3 here and Part 4 here. In these parts,…
